01332 523101

Visiting the Salon

Tips to get the most out of your visit with us

We hope you enjoy your visit here at Beauty Matters.

We have chosen to use the finest professional products to complement our high level of service, to include Germaine De Capuccini Skin care, Creative Nail Design, Art Deco make-up, Shellac, and St Tropez Self Tan.

In conjunction with Calla aesthetics we can also offer non surgical treatments on a monthly basis, such as medical peels, dermal fillers and wrinkle reducers.

On Arrival
We recommend you arrive 5 minutes prior to your first appointment to give you time to complete our consultation card. The card allows our therapists to customise your treatment for maximum benefit, and it will be reviewed each time you visit us.

On entering the salon, please switch off your mobile phone.

Booking appointments
It is advisable to book your next appointment before you leave, to ensure you get the date and time to suit you.

Patch test
Patch tests are required on some of our treatments. Tests need to be carried out 48 hours prior to your first treatment. Ask us for details.

Cancellation & Deposit
We require 24 hours notice for any cancellations to avoid having to charge you 50% of the treatment price. We require a 50% deposit when booking any treatment taking 2 hours or more.

Gift vouchers

Gift vouchers are available for any treatment or amount and they always make ideal presents. You don’t even need to call into the salon to purchase one, you can simply phone us and pay by credit card.  Call us on 01332 523101.